Privacy Policy

Last Updated: June 17, 2026

At The NDG, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

To provide our services efficiently, we may collect the following information:

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number

Payment Information

Payments are processed securely through trusted payment providers. We do not store your complete payment card details on our servers.

Order Information

We may collect information relating to:

  • Products purchased
  • Order history
  • Returns, exchanges, or refunds
  • Customer support requests

Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver products and services
  • Provide customer support
  • Communicate regarding purchases and account activity
  • Improve website performance and user experience
  • Prevent fraud and maintain website security
  • Comply with legal obligations
  • Send promotional communications when you have opted to receive them

Sharing of Information

We do not sell your personal information.

However, we may share information with trusted third parties when necessary to operate our business, including:

  • Payment processors
  • Shipping providers
  • Customer support services
  • Analytics and website performance providers
  • Shopify and its affiliated services

These partners only receive the information necessary to perform their services and are required to protect your data appropriately.

Shopify Services

Our store is hosted on Shopify. As part of providing ecommerce services, Shopify may process certain information relating to your use of our website.

For more information regarding Shopify's privacy practices, please visit Shopify's Privacy Policy.

Cookies

Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and enhance your browsing experience.

You may adjust your browser settings to refuse cookies, although certain features of the website may not function properly.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders and provide services
  • Maintain business records
  • Meet legal and regulatory requirements
  • Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or anonymized.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing activities
  • Withdraw consent where applicable
  • Request a copy of your personal data

To exercise any of these rights, please contact us using the details below.

Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, or disclosure.

While we strive to maintain a secure environment, no method of transmission over the internet can be guaranteed to be completely secure.

Children's Privacy

Our services are intended for individuals who have reached the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

International Transfers

Your information may be processed and stored in countries outside your country of residence. Whenever applicable, we take appropriate measures to ensure your information remains protected in accordance with relevant privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be published on this page together with the revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Email: ctyndg@gmail.com

- The NDG Team -